Medical, dental coverage ‘interrupted’ for hundreds paid through Phoenix
OTTAWA — A trip to the dentist has resulted in more than just a sore tooth for hundreds of federal civil servants caught up in the ongoing battle with the problem-plagued Phoenix pay system, federal officials say.
The short-term denial of medical and dental benefits is just one of the latest issues many federal employees are struggling with as problems with the pay system persist.
Public Services and Procurement Canada had initially said in mid-December that the issue of civil servants being denied benefit coverage as a result of incorrect paycheques was not widespread.
The department has since revealed that hundreds of government employees whose work terms were extended could have been denied benefits or experienced processing delays.