Air Miles users furious over lower limits for in-store cash miles redemptions
Some Air Miles collectors reacted with anger Monday after learning the reward program is lowering the cap on in-store cash miles redemptions to $50 per day as it prepares to resume the program Wednesday.
The redemptions were halted after Air Miles discovered nearly two weeks ago that some stolen cash miles had been used to make purchases.
The latest changes to Air Miles redemption policies follow a controversy that erupted last year, when the company was planning to void Air Miles that hadn’t been claimed after five years. That plan was withdrawn before it was to take effect after an outcry from customers.
Francis van Roode, 50, said he’s considering replacing his Air Miles credit card for one that offers other rewards because of the new spending limit.