Toronto woman heads to rights tribunal over washroom access issue
TORONTO — A Toronto woman has launched a human rights complaint against a bar that allegedly refused to allow her to use their washroom on the grounds that she might sue the facility if she injured herself.
Haily Butler-Henderson, who suffers from spina bifida and uses forearm crutches as a mobility aid, says the incident played out at Pentagram Bar and Grill in the city’s east end.
She says she requested permission to use the facility’s only washroom located in the basement, but was told she could not in case she injured herself and opted to sue the restaurant.
She says amid repeated requests, a waitress at one point physically barred her access to the stairs.